How long have you been with Hackney and what do you do? I started with Hackney in 1980 at the Independence, KS facility. I spent about 3 years as a welder in the assembly department. Next I went into engineering to work on a special project which lasted less than a years’ time. After the…
Great Bay Distributing has been an Anheuser-Busch wholesalers for 51 years with two facilities in St Petersburg and Holiday, Florida. Great Bay prides itself on carrying only the best customer demanded products and has grown into one of the largest beverage wholesalers in the Tampa Bay region. Michael Coleman, who has been with the company…
Andy Wyatt, owner of Wyatt Works, has been in the plumbing business for more than 35 years in Cleveland, OH and surrounding areas. What do you see in our service bodies that you do not see in others? “It’s more about what I don’t see in your service bodies which are five gallon buckets full…
How long have you been working at Hackney? “I started at the age of 21 in February of 1977, so 43 years. I was first interviewed by Robert Hackney and he trained me for a customer service role on all the models, the nomenclature, and everything Hackney. My first job was to process stock units…
Due to the recent events surrounding Covid-19, many of our customers are experiencing a negative impact on their businesses and tightening their budgets. One of the first areas of cash conservation is limiting capital expenditures. Fleets will be forced to repair current equipment whenever possible rather than purchasing new. Those companies fortunate enough to run…
Hector Claro Montt, Board Member at TLN – Transporte y Logistica Nacional, in Chile has been a partner with Hackney for more than 20 years. He is an assembler and distributor for Coca Cola and a Chilean brewery. We reached out to Hector to find out more about how he manages his distribution logistics and…
Located in Gilbert, Arizona, Plumbing Medic is a locally owned and operated plumbing, rooter, heating and cooling company. They pride themselves on the high level of customer service, quality of products, and ethical standards they provide. When the company is invited to a customer’s home for the first time, they need to earn the customer’s…
At the turn of the 21st century, the overall service industry witnessed a massive shift from time and material billing to that of the flat rate method. Buyers wanted a one-time cost that covered everything, freeing up their time to focus on their jobs, needs, etc. Although this shift made it easier to please clients,…
In the Northern Los Angeles area, Dutton Plumbing is known as the plumber you’d send to your Mom’s house. The family-owned and operated business treats customers like family and builds long-term relationships with the goal of being considered “your plumber for life.” From the beginning, Dutton Plumbing has enjoyed working with Hackney, a stable, long-term…
Here at Hackney, we always work to understand the unique needs of our customers before we do anything else. When our customer comes in looking for a trailer, we begin by asking them a series of questions to help us determine exactly which type of trailer would be best suited for their needs. For instance,…