Daily Archives: June 2, 2020

Interview with Andy Wyatt: Organization is the Secret to Business Success

Service, TestimonialsBy dustin June 2, 2020

Andy Wyatt, owner of Wyatt Works, has been in the plumbing business for more than 35 years in Cleveland, OH and surrounding areas. What do you see in our service bodies that you do not see in others? “It’s more about what I don’t see in your service bodies which are five gallon buckets full…

Employee Spotlight: Linda Mann Plays a Pivotal Role In Customer Service

Employee SpotlightBy dustin June 2, 2020

How long have you been working at Hackney? “I started at the age of 21 in February of 1977, so 43 years. I was first interviewed by Robert Hackney and he trained me for a customer service role on all the models, the nomenclature, and everything Hackney. My first job was to process stock units…